About Us

At Undergo, we believe that food and coffee are more than sustenance—they’re opportunities for transformation and discovery. Situated in Middlesbrough’s Albert North, we are a cafe committed to elevating flavors, supporting our local community, and creating an inviting space for connection and comfort. Through continuous innovation and collaboration, we strive to craft exceptional culinary experiences while leaving a positive impact on our neighborhood.

OUR PROMISE TO YOU

We promise to welcome you with warmth, kindness, and respect. We will craft your coffee and food with care and passion, always striving for the highest quality. Above all, we aim to make coffee and your experience with us enjoyable, approachable, and fun.

OUR VALUES

Hospitality First – Hospitality is the art of turning strangers into friends. At Undergo, we aim to make everyone feel at home, building meaningful connections and fostering a sense of belonging.

Quality with Humility –Excellence in ingredients, preparation, and service is non-negotiable. We believe quality must always be accompanied by humility and care, ensuring that it enhances your experience.

A Place for Everyone – Our cafe is a space for all. We make room at our table for everyone, ensuring our atmosphere is inclusive, warm, and welcoming.

Building Community –Undergo is more than a cafe—it’s a neighborhood gathering space. We aim to foster connections, engage with the local community, and create a sense of togetherness through every cup of coffee and meal we serve.

WHO WE ARE

At Undergo, we are people who genuinely care about people. We love making delicious coffee, creating comforting food, and building connections in the heart of Middlesbrough. Outside the cafe, our team enjoys exploring the outdoors, reading, making art, and connecting with the local community.

What truly makes Undergo special is our incredible team of baristas and kitchen staff. They bring warmth, creativity, and skill to everything they do, ensuring your visit is memorable. Come in, get to know us, and enjoy a cup of coffee in easy, friendly conversation.

OUR RESEARCH AND DEVELOPMENT

Research & Development
Our R&D team is the heart of our commitment to excellence. From refining recipes to exploring new flavor profiles, their work ensures that everything we serve is innovative, safe, and utterly delicious.

"WHERE FLAVOUR IS JUST THE BEGINNING"